04 / RETAIL

Shopify for stores with physical shops

Make online orders, shop stock and in-store returns work as one system.

Useful when staff reconcile online orders with shop stock by hand, or customers get different answers about collection and returns. Start with one shop and a short list of what goes wrong.

What the work covers

This work connects your online store with your shops: shared stock, collection in store, returns of online orders at the till, and staff who know what to do.

How we deliver it

  1. 01

    Map what happens in the shop

    Sales, returns, stock moves and collections, including the exceptions staff deal with every week.

  2. 02

    Choose the setup

    Shopify POS for one system, or a sync with the till you already use. We check hardware and features for each location.

  3. 03

    Pilot one location

    Real products, staff permissions and collection and return scenarios, tested before rollout.

  4. 04

    Roll out

    Training, stock checks and a way to fix transactions that don't add up.

Common questions

Have you delivered a Shopify POS project?

Not for a named client yet. We'd scope it against your shops and confirm we're the right fit before starting.

Can online and shop stock stay in sync?

Yes, if one system owns stock. We decide which one, then make sure every sale and return updates it.

Tell us what isn't working.

In 20 minutes we look at your store with you and say what we would check first, and whether we are the right team for it.