Lightspeed + Shopify integration

What Lightspeed is

Lightspeed Retail is a point-of-sale system for physical shops. Retailers who run Lightspeed in store connect it to Shopify to sell the same stock online.

How we would approach Lightspeed with Shopify

The first question is which system owns products and stock: usually Lightspeed. We match products by SKU, choose which shops' and warehouses' stock sells online, and test what happens when an item sells in both places at once. Product content for the web, such as descriptions and images, usually needs its own home.

What the work involves

• Products matched by SKU before the first sync
• Online stock limited to the chosen shops and warehouses
• Simultaneous in-store and online sales tested
• A plan for web-only content such as descriptions and media

Ways to connect Lightspeed and Shopify

• Existing app

  Lightspeed Retail POS X-Series

  Lightspeed's Shopify integration. Choose which store and warehouse stock syncs to Shopify; product edits in Lightspeed sync to Shopify.

• Existing app

  Third-party connectors

  Sync apps exist for other Lightspeed versions or specific workflows. Check compatibility with your Lightspeed series.

• Built in

  Shopify POS instead

  Moving shops to Shopify POS removes the sync entirely, at the cost of changing tills.

Where these projects go wrong

• SKUs that don't match, so products duplicate.
• All stock published online, including shop floor display units.
• Web descriptions overwritten by POS product data.

Questions

Should we move to Shopify POS?

If Lightspeed works for your shops, a sync is cheaper. If the sync keeps causing problems, one system for both channels removes them.

Before we scope the work

• Which data or customer journey needs to connect, and which system owns it?
• What access, plan features or API permissions are available?
• Does an existing connector cover the requirement, including failures and updates?
• Who will maintain the connection, and how will you know it is working?

Send your current setup and one real example of the flow you need. We'll tell you whether it can be done and what it would take.