Start with the evidence. Then build.
Every project starts with a free 20-minute call. The usual next step is the conversion diagnostic: a fixed-price piece of work you keep whatever you decide next. If you already know what to build, we scope the build directly.
What the conversion diagnostic includes
About two weeks. You provide access to Shopify and your analytics.See an example of the fix list.
- 01
Buying-path walkthrough
We go through the store as a customer would, on mobile and desktop, from the first page to checkout, and note what slows or stops the purchase.
- 02
Analytics and tracking
We check that orders, add-to-carts and checkout steps are recorded correctly, then find where visitors drop out.
- 03
Session recordings
We watch real visits to see where people hesitate, miss something or give up.
- 04
Customer survey
A short question on the site or after purchase: what nearly stopped you buying?
- 05
Technical check
Page speed, apps, theme code and anything that breaks on particular devices.
- 06
Ranked fix list
Each finding becomes a fix, ranked by expected impact and effort, with how we would measure it. We present it on a call, and you keep it.
Three ways to start
Each starts with the same free call. The diagnostic, builds and monthly work are paid, at prices agreed before we start.
- 01When the store should be selling more
The conversion diagnostic
About two weeks, at a fixed price agreed before we start. You give us access to the store and analytics; we return the ranked fix list above and walk you through it.
- 02When you know what to build
A defined build
Whatever you already know you need built. We map the requirements, agree what done looks like and a fixed price, then build in a preview theme you can review.
- 03When there is more to do
Monthly work
After a diagnostic or a build we can continue month by month: the next fixes from the list, A/B tests where there are enough orders, and a short report on what changed. We stop when there is no useful work left.
Rules we work by
- We use what Shopify or an existing app already does when it fits.
- No fixed price on undefined work. We scope it first.
- Anything added mid-project is costed, swapped for something of similar size or parked for later. You choose, in writing.
- We report what we delivered and what changed separately, and say what else happened in the same period.
- We don't sell A/B testing to a store without the orders to read a test.
Book the 20-minute call.
We look at your store with you and say what we would check first. If we're a fit, we quote the diagnostic.