Shopify POS integration

What Shopify POS is

Shopify POS is Shopify's point-of-sale app for selling in person. It uses the same products, customers and stock as the online store.

How Ecom Majesty works with Shopify POS

We start with what happens in the shop: taking payment, returns of online orders, collecting online orders, moving stock between locations. Then we set up locations, stock and staff permissions to match, and test the cross-channel cases that cause trouble, such as returning an online order in store.

What we configure

• Locations and stock set up so online and in-store share one pool
• Buy online, pick up in store set up and tested
• Returns and exchanges across channels tested
• Staff roles and permissions per location

Ways to set it up

• Built in

  Shopify POS

  Shopify's in-person selling app. Features and hardware depend on your POS subscription and country.

• Existing app

  POS apps

  Apps that extend POS for loyalty, appointments or other in-store needs.

Where these projects go wrong

• Online orders sold from stock that's on a shop floor in another city.
• Returns of online orders in store that don't update stock or refunds properly.
• Staff with admin access they don't need.

Questions

Can online and in-store share stock?

Yes. Shopify POS uses the same inventory, by location. Set up which locations fulfil online orders.

Before we scope the work

• Which data or customer journey needs to connect, and which system owns it?
• What access, plan features or API permissions are available?
• Does an existing connector cover the requirement, including failures and updates?
• Who will maintain the connection, and how will you know it is working?

Send your current setup and one real example of the flow you need. We'll tell you whether it can be done and what it would take.