Okendo + Shopify integration

What Okendo is

Okendo is a Shopify platform for reviews and user-generated content, loyalty, referrals, surveys and product quizzes.

How we would approach Okendo with Shopify

Okendo can do a lot, which is the risk: every module adds something to the page. We switch on the parts that answer a buyer's question (reviews with fit or use attributes, a quiz for "which one is right for me") and connect them to Klaviyo so the answers improve your emails too.

What the work involves

• Reviews with product attributes such as fit or use
• A product quiz where customers struggle to choose
• Loyalty rules checked against your margins
• Okendo data connected to Klaviyo for segments

Ways to connect Okendo and Shopify

• Existing app

  Okendo: Reviews & Loyalty

  Okendo's app. Reviews, UGC, loyalty, surveys, quizzes and referrals; integrates with Klaviyo, Google and other apps. Free plan for small order volumes.

Where these projects go wrong

• Several modules switched on at once, crowding the product page.
• Quiz answers collected but never used in email or merchandising.
• Loyalty rewards that work out to a permanent discount.

Questions

Can Okendo replace several apps?

It can cover reviews, loyalty, referrals and quizzes. Whether it should depends on how good your current tools are and what moving would cost.

Before we scope the work

• Which data or customer journey needs to connect, and which system owns it?
• What access, plan features or API permissions are available?
• Does an existing connector cover the requirement, including failures and updates?
• Who will maintain the connection, and how will you know it is working?

Send your current setup and one real example of the flow you need. We'll tell you whether it can be done and what it would take.