Loox + Shopify integration

  • Reviews

Connecting Loox to Shopify comes down to three decisions: which data moves, which system owns it, and whether an existing connector is enough.

Describe your setup ↗

What Loox is

Loox is a Shopify reviews app focused on photo and video reviews, with review request emails, widgets and referrals.

How we would approach Loox with Shopify

Photo reviews work best for products where people want to see the item on a real person or in a real room. We set up request timing and the incentive for photo reviews, place widgets where they answer a buyer's doubt (fit, colour, scale), and import existing reviews if you're switching apps.

What the work involves

  • Review requests timed to delivery, with a photo incentive if it fits your margins
  • Widgets placed near price, size and add-to-cart on mobile
  • Existing reviews imported and matched to products
  • Review data syndicated to Google without duplicate schema

Ways to connect Loox and Shopify

  • Existing app

    Loox Product Reviews

    Loox's app. The free plan covers review requests, photo review discounts and widgets up to an order limit; video reviews and referrals are on paid plans.

Where these projects go wrong

  • Photo galleries that push the add-to-cart button below the fold.
  • Review discounts that become a habit customers wait for.
  • The theme and the app both outputting review structured data.

Our experience

We haven't delivered a Loox project for a client yet. This page is how we would approach one, and we check access and platform limits before quoting.

Questions

Loox, Judge.me or Okendo?
All three collect and show reviews well. Loox leans on photo and video; Judge.me is strong on value; Okendo adds loyalty, surveys and quizzes. Pick by what you need beyond reviews.

Before we scope the work

  • Which data or customer journey needs to connect, and which system owns it?
  • What access, plan features or API permissions are available?
  • Does an existing connector cover the requirement, including failures and updates?
  • Who will maintain the connection, and how will you know it is working?

Send your current setup and one real example of the flow you need. We'll tell you whether it can be done and what it would take.

Checked against vendor documentation, 10 October 2026

Planning a Loox integration?

Tell us what you're connecting and why. In 20 minutes we'll say which route we'd take and what we'd need to check first.