Attentive + Shopify integration

What Attentive is

Attentive is an SMS and email marketing platform for larger brands, with sign-up units, journeys and AI-written messages.

How we would approach Attentive with Shopify

Texting customers is personal, so consent and timing matter more than with email. We connect Attentive to the store, check that sign-up units record consent correctly, and line up journeys with your email platform so a customer who abandons a cart doesn't get three messages for it.

What the work involves

• Sign-up units placed on the storefront and tested on mobile
• Consent recorded the way your markets require
• Back-in-stock waitlists with a "Notify me" button on sold-out products
• SMS and email journeys timed so they don't overlap

Ways to connect Attentive and Shopify

• Built in

  Attentive's Shopify integration

  Attentive connects to Shopify for orders, customers and inventory. Confirm the setup for your account with Attentive's team.

• Built in

  Back in Stock Waitlist

  Attentive's waitlist adds a "Notify me" button to sold-out products and texts or emails people when stock returns. It needs inventory data, and Attentive asks you to contact your success manager first.

Where these projects go wrong

• SMS and email flows both fire for the same abandoned cart.
• Sign-up pop-ups cover the add-to-cart button on mobile.
• Back-in-stock alerts go out before stock is really sellable.
• Consent wording copied from another market.

Questions

Does Attentive do back-in-stock alerts?

Yes, through its Back in Stock Waitlist, which needs your inventory data and setup with Attentive's team.

Attentive or Klaviyo SMS?

If your email already runs in Klaviyo, its SMS keeps everything in one place. Attentive suits brands where SMS is a major channel with its own team.

Before we scope the work

• Which data or customer journey needs to connect, and which system owns it?
• What access, plan features or API permissions are available?
• Does an existing connector cover the requirement, including failures and updates?
• Who will maintain the connection, and how will you know it is working?

Send your current setup and one real example of the flow you need. We'll tell you whether it can be done and what it would take.